SHIPPING AND PAYMENT

TERMS

WashCube Co. COMPLIES WITH USA FAIR TRADE POLICIES. PLEASE READ THE BELOW CAREFULLY BEFORE PURCHASING. BY PURCHASING WITH WashCube Co. YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.

 

SHIPPING WITHIN USA

Post Express @ $0.00 _ 1 to 5 business days depending on your location. WashCube ships from Seattle.
 

INTERNATIONAL SHIPPING (DHL)

*Please note we are experiencing extended delays with COVID-19.  Allow up to 3-4 weeks for delivery.

Canada - $0.00

Australia and New Zealand - $0.00

International - $0.00

Rest of the World - $0.00

• Orders placed before 9am (AEST) will be shipped same day. Orders placed after 9am will be shipped the following morning. Please note public holidays may effect the delivery date.

• Once your order is processed you will receive a confirmation email from WashCube with tracking information. **please note that, due to new DHL procedures, orders to the USA take 4 days for tracking information to be issued once the order is dispatched. Once provided this will be updated on your order and you will then receive an additional confirmation email.

• Please make sure that the shipping address is correct as we're unable to redirect orders once they are dispatched.

 

WashCube is not responsible for any delays caused by DHL. Please contact us for any special circumstances in which you require our assistance - info@handwashcube.com

 

DHL ship windows

USA: 4-6 business days 

EUR: (UK, Ireland, France, Switzerland)  3-7 Business Days

EASTERN EUR & RUSSIA: 7-12 business days

REST OF EUR: 5-9 business days

NZ: 3-5 business days

*We are currently unable to ship to France, Spain + Korea due to COVID-19.

INTERNATIONAL ORDERS

*PLEASE READ THIS CAREFULLY
International orders may be subject to additional taxes, customs duties and fees levied by the destination country. WashCube cannot be held responsible for any of these fees incurred, therefore the recipient is liable. Please contact your local custom’s offices if you require more information regarding duties and taxes.

WashCube is under no responsibility to accept a return, nor issue a refund, where the customer has declined to pay these fees.

Shipments which are rejected by the receiver may result in the customer incurring a redirection fee. If the package is returned to WashCube, the customer forfeits the original shipping cost.

RETURN POLICY
 

At WashCube we do not accept refunds.

PAYMENT TERMS

Payment can be made by PayPal, Visa, MasterCard, AMEX, AfterPay and other PayPal accepted cards. Payment will be debited and cleared from your account upon dispatch of your order. All prices are in AUD. When converting prices to another currency a slight price variation of between 2 and 5% may occur due to fluctuating exchange rates. When an item is charged to a credit card you may be charged fees determined by your bank. We take no responsibility for any extra charges incurred at receivers end.